Effective Date: April 2023
1. Introduction
RD Global Ltd (“RD Global”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, apply for recruitment or education services, or engage with our business services.
We process personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018, as amended.
2. Who We Are
Data controller: RD Global Ltd
Company Registration Number: 14828176
Business Address: 79 College Road, Harrow, London, HA1 1BD
Email: info@rdglobaluk.com
Telephone: +44 7448 482941
Website: https://www.rdglobaluk.com/
For privacy-related enquiries, please contact us using the details above
3. Personal Information We May Collect
Depending on your relationship with us and the services you use, we may collect the following categories of personal information:
A. Website Visitors and Enquiries
• Name, email address and telephone number.
• Company name, job title and business contact details.
• Information included in messages, enquiries and feedback.
• Technical information such as IP address, browser type and website usage information, where collected.
B. Recruitment Candidates
• Contact details and residential address.
• CVs, employment history, qualifications, skills and references.
• Information relevant to a role or recruitment assignment.
• Right-to-work verification information where required.
• Other information reasonably necessary for recruitment and related compliance activities.
C. Education Applicants
• Contact details and relevant application information.
• Educational history, qualifications, transcripts and English-language test results.
• Information and supporting documents required for an application.
• Correspondence with applicants and relevant educational institutions.
D. Clients, Suppliers and Business Contacts
• Business contact details and correspondence.
• Contract, quotation, invoice and payment administration records.
• Information required to deliver services and maintain business records.
• We will only collect special category information, such as health information, where necessary for a specified purpose and where a valid legal condition permits its processing.
Please do not send us sensitive personal information unless it is necessary for the service or we have requested it
4. How We Collect Personal Information
We may obtain personal information:
• Directly from you through website forms, emails, telephone calls, meetings and applications.
• From your CV, references or documents you choose to provide.
• From clients, universities, recruitment partners or other organisations where relevant to our services and lawful.
• From publicly available professional sources where appropriate.
Automatically through website technologies, cookies and server logs, where applicable.
• Where we receive personal information from another source, we will provide any privacy information required by law
5. How We Use Personal Information
• We may use personal information to:
• Respond to enquiries and provide quotations.
• Deliver recruitment, IT, consultancy, accounting, administrative and education-related services.
• Process and manage applications and candidate introductions.
• Communicate with clients, candidates, applicants, suppliers and partners.
• Prepare agreements, invoices and business records.
• Maintain website security, troubleshoot technical issues and improve our services.
• Send business updates or marketing communications where legally permitted.
• Meet applicable legal, regulatory, accounting and record-keeping obligations.
• Establish, exercise or defend legal claims.
We will not use personal information for materially different purposes without providing further information where required.
6. Our Lawful Bases for Processing
We rely on one or more lawful bases under applicable data protection law, depending on the purpose:
Contract: Processing necessary to enter into or perform a contract with you, or to take steps you request before entering into a contract.
Legal obligation: Processing necessary to comply with applicable legal requirements.
Legitimate interests: Processing necessary for our legitimate business interests, where those interests are not
overridden by your rights and freedoms. These interests may include responding to business enquiries, managing recruitment services, maintaining records, securing our website and developing our services.
Consent: Processing based on your consent where consent is required or is the appropriate legal basis, including certain marketing or cookie activities.
Where we process special category information, we will also identify and rely on an applicable additional legal condition.
7. Marketing Communications
We may send relevant business information or marketing communications where permitted by law.
you can ask us to stop sending marketing emails at any time by using the unsubscribe facility where available or
contacting info@rdglobaluk.com.
We will respect your marketing preferences and continue to send necessary service-related or administrative communications where appropriate.
8. Who We Share Information With
• We may share relevant personal information, where necessary and lawful, with:
• Clients and prospective employers involved in a recruitment assignment.
• Universities, educational institutions and relevant application service providers.
• IT, website hosting, email, cloud storage and other technology providers.
• Accountants, professional advisers, solicitors and auditors.
• Payment providers and financial institutions where relevant.
• Government bodies, regulators, courts or law-enforcement authorities where required or legally permitted.
• Other service providers or business partners involved in delivering an agreed service.
We will only share information that is appropriate for the relevant purpose and will take reasonable steps to ensure that service providers handle it securely.
We do not sell personal information to third parties.
9. International Transfers
Some service providers or organisations we work with may process personal information outside the United Kingdom.
Where a restricted international transfer takes place, we will implement an appropriate transfer mechanism and safeguards as required by applicable data protection law, such as an applicable adequacy regulation or approved
contractual safeguards.
You may contact us for further information about relevant safeguards, subject to applicable legal restrictions.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including legal, regulatory, accounting and reporting requirements.
Retention periods depend on the type of information, the service provided, contractual obligations, applicable law and whether a dispute or legal claim may arise.
For example, recruitment records, education application documents, client correspondence, financial records and website enquiry information may have different retention periods.
When information is no longer required, we will take reasonable steps to delete it securely or anonymise it, unless we are legally required or permitted to retain it for longer.
11. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically is completely secure. You should avoid sending unnecessary sensitive information through ordinary email and should contact us if you suspect that
information you have provided has been compromised.
12. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have the right to:
• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request erasure of your personal information.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where processing relies on consent.
• Complain to the Information Commissioner’s Office (ICO).
• These rights are subject to legal conditions and exemptions.
For example, we may need to retain certain information to comply with legal obligations or establish, exercise ordefend legal claims.
To exercise your rights, contact info@rdglobaluk.com. We may need to verify your identity before responding.
13. Cookies and Website Technologies
Our website may use essential cookies and, where enabled, analytics, functionality or marketing cookies and similar technologies.
Non-essential cookies will be used only in accordance with applicable consent requirements. You should be able to manage your preferences through the website’s cookie controls where provided.
You may also manage cookies through your browser settings. Blocking certain cookies may affect some website functionality.
This section should be updated to reflect the actual cookies, analytics tools, advertising technologies and consent controls used on our website.
14. Third-Party Websites
Our website may link to third-party websites or services. We do not control their privacy practices.
When you visit another website or provide information directly to a third party, its own privacy policy and terms will apply. We recommend reviewing those policies before submitting personal information.
15. Children's Information
Our website and services are not specifically designed to collect personal information from children through general website enquiries.
Where a service involves an applicant who is under 18, we will handle relevant information in accordance with applicable law and any necessary safeguards.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, information-handling practices or legal
obligations.
The latest version will be published on our website with the updated date. We will provide additional information where required if we introduce a new use of personal information.
17. Contact and Complaints
If you have questions, concerns or requests relating to this Privacy Policy or the way we handle personal information, please contact:
RD Global Ltd
79 College Road, Harrow, London, HA1 1BD
Email:info@rdglobaluk.com
Telephone: +44 7448 482941
Website:https://www.rdglobaluk.com/
ICO Information:
Website: https://ico.org.uk/
Telephone: 0303 123 1113